Frequently Asked Questions
What are the benefits of our Monthly Subscriptions?
Monthly Subscribers receive our new themed kits by the beginning of each month and receive FREE SHIPPING. Kit Subscribers also have premier, guaranteed access to all kits, so no worries ever about a kit selling out! Kit Subscribers may also receive early access to additional kits, exclusive sales, and other exciting news!
When will I receive my Monthly Kit?
Monthly Kit subscriptions ship around the 20th of each month, so you should receive it before the 1st!
When will I be charged for my subscription?
When you place your first subscription order, you will be charged. Your subscription will then auto-renew monthly on the same date as your first order. For example, if you place your subscription order on January 1, your card will be charged again on February 1, then March 1, etc!
We promise it’s easy to cancel and there are no surprises - just be sure to cancel prior to your next subscription charge! You can manage your subscription (pause, cancel, or change the shipping address) on our Subscription Management page.
What ages are the kits for?
The kits are designed for kids ages 3-6. The majority of the activities focus on essential early childhood/preschool/early elementary skills which include, but aren’t limited to:
-arts and crafts
-STEAM (science, technology, engineering, arts, math)
That being said, depending on the child, children as early as 2.5 and as old as 7 will still enjoy the kit!
When will my order ship?
Monthly Kit Subscriptions ship around the 20th of each month.
All other kits and sensory jars ship within 5-7 business days.
The Play at Home Preschool Program are digital download, printable items and do not physically ship.
What are the shipping rates?
US Shipping Rates:
Monthly Kit Subscriptions ship FREE.
STEAM Activity Kit & Individual Kit Shipping: $3.95
Sensory Jars: $3.95
All of our products and all orders are non-refundable, so please do reach out to us at email@example.com if you have any questions prior to purchasing! If you are not happy with your purchase, or if an item arrives broken or missing, please email us directly at firstname.lastname@example.org.